Testimonials

"The SERVtracker® program developed by Accessible Solutions infused our organization with unlimited growth potential. Multiple funding streams and an unlimited variety of products are efficiently managed and controlled. It is user friendly and simple to learn. We don't know how we ever did without it! SERVtracker® expanded our capabilities 10 fold. We would be lost without it! SERVtracker® is the best thing out there."

Chuck J. Sousa, Jr.
Manager of Nutrition and Service Development
Senior Resource Connection
Dayton, OH
www.seniorresourceconnection.com


"SERVtracker® is an amazing program that solved all of my day to day headaches and the Accessible Solutions Inc.'s staff is wonderful to work with. If anybody has any questions about the program - just call me!"

Rosemary Reglabuto
Executive Director
Meals on Wheels West
Santa Monica, CA
www.mealsonwheelswest.org


"SERVtracker® is allowing our agency to maintain comprehensive client demographics and service records for All services. It is a user-friendly system that is continually enhanced. The customer support that we receive is outstanding and is only a phone call away. I would highly recommend SERVtracker® to anyone."

Jyme Hager
Associate Administrator
St. Clair Council on Aging
Port Huron, MI
www.thecouncilonaging.org


"After researching products for 4-5 years, we chose SERVtracker®. Since switching programs, we have improved our processing of clients, with less errors on diets, and better screening for emergencies. We have been able to easily offer the clients choice meals. All this has occured, yet we've cut a part-time position! The program is easy to learn, even for those of us who are computer challenged. We even have volunteers who have learned portions of SERVtracker® with ease. The support is terrific and we really like the ability to customize SERVtracker® to fit our needs. Thanks for a truly tremendous product!"

Darlene Ike
Executive Director
Meals on Wheels of Chemung County
Elmira, NY
www.mealsonwheelschemung.org


"SERVtracker® is amazingly easy to use. This has increased our staff's efficiency allowing us to focus more on our customers. The Accessible Solutions technical staff is extremely thorough and dedicated to provide timely support."

Meg Lemmen
Director of Senior Services
Goodwill Industries of Southeast Wisconsin
Milwaukee, WI
www.goodwillsew.com


"I love that all of the client data is in a centralized database, just a click away and always at my fingertips when I need it or if an emergency arises. The Touchscreen and barcode scanner save us hours of manual data entry. It's nice that we can spend our time caring for our clients instead of losing hours looking for client information and completing paperwork."

Sharon Mercurio
Director
Pepperell Council on Aging
Pepperell, MA
www.town.pepperell.ma.us/Services/councilaging.html


"The most recent updates have made our daily work so much easier - saving us time & aggravation. Thanks for your responsiveness & flexibility. It’s a pleasure to work with you folks."

Dottie Kerns
HDM Volunteer
Cherokee County Meals on Wheels
Gaffney, SC
www.cherokeecountymow.org


"We have streamlined our data tracking process, which has reduced staff hours significantly. In addition, the reduction of wasted paper from faxing and mailing of documents has paid for the system itself."

Katrina Blaine
Principal Business Analyst
Hillsborough County Aging Services
Tampa, FL
www.hillsboroughcounty.org/aging


"Accessible Solutions is a pleasure to work with. They are always responsive to any problems or questions that we have. Their staff is professional, easy to work with, and very good at translating our needs into new features in SERVtracker®. We are very happy with our decision to purchase SERVtracker® since it continues to grow and change as we do. This is due in no small part, to the excellent staff at Accessible Solutions and their exceptional skills."

Jennifer Wahle
IT Manager
KIPDA Area Agency on Aging
Louisville, KY
www.kipda.org


"We have been using SERVtracker® to manage our Home Delivered Meals, Transportation and Volunteer Tracking services since 2001. Since that time our data and reporting has been much more accurate and reliable. As a result, we continue to expand our use of SERVtracker®, purchasing additional modules for our agency, due to the success we have experienced in our service delivery. We consider Accessible Solutions, Inc. an essential partner in the successful delivery of our services."

Christine Tvaroha
Director
Bloomfield Township Senior Services
Bloomfield, MI
www.bloomfieldtwp.org/Services/SeniorServices/OverviewSeniorServices.htm

What's New

  • We've enhanced our SERVtracker® Touch application to give organizations the ability to assign graphical images to all of your senior center activities. We've also added a meal reservation process for your clients and staff.
  • Our latest version of SERVtracker® has added many new features that our customers desired. Enhanced EDI Claims billing features, congregate meal reservations system, several new customized reports and enhanced flexibility with our custom query builder. These are just a few new features recently added. We're now looking at some significant enhancements to SERVtracker® that will be available at the end of 2010 that will keep our software the industry leader.
  • Web hosting services help agencies reduce IT administrative costs and end users have access to SERVtracker® from any workstation with an internet connection.
  • 2011 will bring exciting announcements for Accessible Solutions. A significant addition to our software suite will be added! Fundraising/donor management software is on its way!!!

We'd like to welcome CHEER, Inc. in Georgetown, DE with 9 senior centers, home delivered meals operations and in-home services; Anderson County MOW in Anderson, SC delivering 650 homebound meals daily; Cherokee County MOW in Gaffney, SC delivering 300 homebound meals daily; along with nearly a dozen other new customers over the last few months. To find out more about how SERVtracker® is helping aging service providers throughout the country, request a free internet demo or call us at 800.886.2818.