We give nothing but the best service to our customers. Please take a look below for more details on some of the services we provide to our clients.
Web Hosting
We offer data hosting and web based access to SERVtracker®. A few highlights of the web hosting service include:
- No local software installation required. Only requirement is internet connection.
- No costly hardware to purchase or maintain
- Database maintenance and version updates managed by Accessible Solutions.
- Daily onsite data backups
- Weekly offsite data backups
- Unlimited bandwidth for strong performance
- 128 bit encryption
- RAID protection
- T3 internet connection
Please call Accessible Solutions, Inc. for pricing information to host your SERVtracker® database.
Technology Consulting/
Implementation Management
In addition to the standard support that you may receive from Accessible Solutions, we also offer technology consulting, workflow analysis, data integration, and implementation management. Each of these services would be priced and quoted based on your unique requirements.
Technical Support
Your purchase of SERVtracker® comes with free phone and remote technical support for the first 30 days from the date of installation package shipment. For further support, Accessible Solutions, Inc. offers the purchase of an annual Maintenance and Support Agreement. This entitles you to unlimited phone/remote support and free software upgrades.
Importing Your Existing Data
Accessible Solutions, Inc. offers clients the option of client data transfer* into your installation package of SERVtracker®. This can drastically reduce the painful and lengthy process of re-entering all of your client data. Most formats are acceptable. Ask one of our representatives if your data qualifies.
*existing program must be ASCII delimited format at minimum
What's New
- We've enhanced our SERVtracker® Touch application to give organizations the ability to assign graphical images to all of your senior center activities. We've also added a meal reservation process for your clients and staff.
- Our latest version of SERVtracker® has added many new features that our customers desired. Enhanced EDI Claims billing features, congregate meal reservations system, several new customized reports and enhanced flexibility with our custom query builder. These are just a few new features recently added. We're now looking at some significant enhancements to SERVtracker® that will be available at the end of 2010 that will keep our software the industry leader.
- Web hosting services help agencies reduce IT administrative costs and end users have access to SERVtracker® from any workstation with an internet connection.
- 2011 will bring exciting announcements for Accessible Solutions. A significant addition to our software suite will be added! Fundraising/donor management software is on its way!!!
We'd like to welcome CHEER, Inc. in Georgetown, DE with 9 senior centers, home delivered meals operations and in-home services; Anderson County MOW in Anderson, SC delivering 650 homebound meals daily; Cherokee County MOW in Gaffney, SC delivering 300 homebound meals daily; along with nearly a dozen other new customers over the last few months. To find out more about how SERVtracker® is helping aging service providers throughout the country, request a free internet demo or call us at 800.886.2818.