What is SERVtracker®

SERVtracker® is a multi-user software database that allows you to easily track and manage ALL of your client information and ALL the detailed services those clients receive. SERVtracker® helps you manage multiple services within one database. This allows you to easily manage information with the simplistic flow and design that has been developed specifically for aging service providers, by aging service providers.

Within SERVtracker® there are hundreds of client specific data fields to help you manage information that includes demographics, emergency contacts, medical information, assessments including NAPIS forms (ADL, IADL, and NRA), services a client is receiving, when they are scheduled to receive it and how it's being funded.

Manage all of your funding in our accounting module. Generate private pay invoices, co-pay invoices, and any other funding source invoice. Track payments for open invoices and view outstanding balance per client or per funding source. Easily generate aging reports, provider statements, current balance, and general receivables reports.

SERVtracker® allows you to increase your productivity with bar-coding and touchscreen technology in most modules, with the use of either a hand-held scan gun or a swipe card reader. The capability to print identification badges is a standard feature with your purchase of SERVtracker®, and utilizes standard office supply business card stock. Scan guns and swipe card readers are affordable and a great way to reduce the data entry process. Ask us how this feature may help your organization!

Not only does SERVtracker® give you all of the data entry capabilities that you would ever want for your clients, we also provide you with hundreds of reports standard with any purchase of the product. Reports can be generated to give you demographics on clients served, unduplicated client counts, units of service by funding source by date range and much, much more. In addition, there is a custom query builder that gives you the opportunity to extract data out of the database on the fly for those unique requests that you get from funders. If required, Accessible Solutions also offers report customization and development.

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Modules

SERVtracker® Tracking Software currently supports an unlimited amount of services and funding sources and a variety of scheduling tools that help you manage the services you provide. Service modules are sold separately so you only buy the ones you need! Click on any of the SERVtracker® modules below for more information:

Adult Daycare software
Touch screen and Bar code integration software
Case Management software
Client Intake
Congregate meals software
Home Delivered Meals software
Home Care software
Information and Referral software
Memberships software
Senior Center software or Recreational Activities software
Transportation software
Volunteer Tracking software
Other services software

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System Requirements

SERVtracker® can be run as a single user or, if in a networked environment, as a multi-user system. User ID and Password protection exists for each module and hardware requirements are minimal.

Additional hardware specifications are available through Accessible Solutions' technical support or sales departments, but single workstation requirements are:

  • Pentium IV class IBM compatible PC
  • Windows 2000 or later
  • 512 MB RAM
  • 1 GB Hard Disk space

Schedule your free demo today!

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What's New

  • We've enhanced our SERVtracker® Touch application to give organizations the ability to assign graphical images to all of your senior center activities. We've also added a meal reservation process for your clients and staff.
  • Our latest version of SERVtracker® has added many new features that our customers desired. Enhanced EDI Claims billing features, congregate meal reservations system, several new customized reports and enhanced flexibility with our custom query builder. These are just a few new features recently added. We're now looking at some significant enhancements to SERVtracker® that will be available at the end of 2010 that will keep our software the industry leader.
  • Web hosting services help agencies reduce IT administrative costs and end users have access to SERVtracker® from any workstation with an internet connection.
  • 2011 will bring exciting announcements for Accessible Solutions. A significant addition to our software suite will be added! Fundraising/donor management software is on its way!!!

We'd like to welcome CHEER, Inc. in Georgetown, DE with 9 senior centers, home delivered meals operations and in-home services; Anderson County MOW in Anderson, SC delivering 650 homebound meals daily; Cherokee County MOW in Gaffney, SC delivering 300 homebound meals daily; along with nearly a dozen other new customers over the last few months. To find out more about how SERVtracker® is helping aging service providers throughout the country, request a free internet demo or call us at 800.886.2818.