Home Care Management & Scheduling In-Home Services

The SERVtracker Home Care module makes managing employees and client services a cinch. Our homecare system takes into consideration the many aspects of in-home case management, care planning, scheduling, referrals, assessments and tracking.

Track all relevant employee information, including available hours and pay rates, and assign case managers to individual clients. The system is perfect for small operators but scalable to support complex networks. You’ll find a wealth of reports that allow you to see information for your operational needs, as well as views for separate funding sources so that planning, tracking and reporting become easy and efficient.

Features & Highlights:

  • Automatically develop Aide schedules with the help of Home Aide/Employee Scheduler and prevent scheduling of more than the maximum authorized working hours (facilitating overtime control).
  • Create hours of service for your client and employees based upon the schedule created.
  • Plan, schedule and track Provider, Case Manager, Supervisor, and Aide visits (as well as miscellaneous remarks pertinent to each client).
  • Automate reassessment date notification based upon last assessment date entered.
  • Track unit and funding sources per client for an unlimited amount of services.
  • Manage service suspensions for short and long holds for interruptions in service (ex: hospitalization).
  • Access 30+ reports dedicated to Home Care.

The In-Home Care Module supports tracking for:

  • personal care
  • homemaking
  • chore
  • home health aide, escort or home health nurse
  • home repair
  • respite care


You can set up any unlimited amount of services you want to track.

This comprehensive module increases client satisfaction because clients know who is going to visit them and when. Employees appreciate being able to access ALL client demographical and service-related data real time across departments. The easy and efficient operation also streamlines workflow to make daily tasks simple and accurate. And with the real-time funding source manager, you’ll have better utilization and management of resources and increased productivity to spend more time doing what you do best – helping seniors.